Frequently Asked Question
New messages aren't pulling in - server tab missing from ribbon
Last Updated 3 years ago
When the Server Tab is missing it means the MAPI Connector has been disabled. This prevents new emails from coming in, however, a user can send emails.
1. Go to File
2. Go to Slow and Disabled COM Add-ins
3. Select Enable or Always Enable. The image below shows "Disable this add-in"