Frequently Asked Question

Outlook gives a permissions error when you hit "reply all"
Last Updated 3 years ago

This is an issue with one of the Outlook updates, they keep changing the KB number so you have to uninstall outlook security updates until it's fixed, there's no way to only remove the offending update.

  1. Go to the "Installed Updates" section of control panel (under Add/Remove Programs)image
  2. Search for "Outlook", and remove outlook security updates (not the social connect ones, the security updates) one at a time, closing and re-opening Outlook to test the reply all functionality between each one.

We believe this issue to only affect Mail Enable on Outlook 2013, newer versions are not affected.

If you are having this issue and do not have the ability to do this, please contact IT and we will fix the issue for you.

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